UK DELIVERY
STANDARD UK DELIVERY
|
Cost £5.95 per delivery address.
Please allow 5 working days for your delivery.
A signature will be required upon receipt.
|
EXPRESS 48 HOUR DELIVERY
|
Cost £8.95 per delivery address.
Monday to Friday only.
Orders must be received before midday to guarantee 48 hour delivery.
A signature will be required upon receipt.
|
FURNITURE
|
Delivery of furniture will be charged for individually.
Please contact Customer Services on +44 20 7229 2178 or email customerservices@couverture.co.uk to obtain a delivery quote and estimated delivery time. |
In the event that an item is temporarily out of stock, you will be notified of the delay and the item will be despatched to you as soon as it becomes available. Goods are not charged for until the actual day of despatch.
OVERSEAS DELIVERY
All orders are processed in British Pound Sterling. Overseas deliveries are subject to local import duties and taxes which are payable by the customer upon receipt, and maybe affected by Customs and Excise delays.
RETURNS
We are happy to offer a full refund or exchange, within 14 days of receipt, for any items with which you are not entirely satisfied.
Return the item unused and in its original packaging together with your completed Returns & Exchanges form.
Please return the parcel to:
Couverture
188 Kensington Park Road
Notting Hill
London
W11 2ES
We strongly recommend that you send returns by recorded delivery and obtain proof of postage as we cannot be held responsible for goods lost or damaged in transit. Goods are returned to Couverture at your own cost. Postage costs will only be refunded if goods are faulty. (Your statutory rights will not be affected).